Return Policy

Our Return Policy

Effective July 9, 2026

Every pair of Atlas Kicks is printed and assembled just for you, one order at a time. Because each product is made to order, we do not carry inventory and cannot restock a returned item. Like other print-on-demand brands, all sales are final — except when something is wrong with what you received. Then we make it right, fast.

We replace or refund, free, if:

• Your item arrives damaged or defective (printing errors, peeling, separated soles, misprints).
• You received the wrong item, wrong size, or wrong design compared to your order confirmation.
• Your order is lost in transit (tracking shows no delivery after the estimated window).

How to file a claim

1. Within 30 days of delivery, reply to your order confirmation email (or use the contact form) with your order number.
2. Attach clear photos of the issue (for damaged items, include the packaging).
3. We will send a free replacement or issue a full refund to your original payment method — your choice.

What we can’t accept

• Returns or exchanges for change of mind, fit, or sizing chosen at checkout. Each pair is custom-made, so please double-check the size guide on the product page before ordering.
• Items worn or washed beyond what’s needed to discover a defect.
• Claims made more than 30 days after delivery.

This policy follows the standard used across the print-on-demand industry (including our production partners Printful and Printify, whose own policies accept returns only for damaged, defective, or misdelivered items).

Questions? We’re a dad-and-son shop and we answer every message — reach us any time through the contact form or by replying to any order email.