Questions? We've got answers · Free shipping over $75

Frequently Asked Questions

Everything you need to know about ordering, sizing, care, and giving back.

Orders & Shipping

How long does shipping take?

Every pair is printed to order, so please allow 5–9 business days for production, plus shipping time. You'll get a tracking number as soon as your order ships.

Do you ship worldwide?

Yes! Atlas Kicks ships around the world. Shipping is free on orders over $75.

Can I track my order?

Absolutely — you'll receive a tracking link by email the moment your kicks leave the studio.

Sizing & Fit

How do the shoes fit?

Our Kicks, Sneaks, Slips, and Highs run true to size. If you're between sizes, we recommend sizing up. A full size guide is on every product page.

Do you offer kids' sizes?

Yes — our character Kicks come in a full range of kids' sizes, and many styles are available for the whole family.

Care & Materials

Are they washable?

Our character Kicks are fully machine washable — just rinse and go. Canvas styles can be spot-cleaned with mild soap and water.

What are they made of?

Kicks use lightweight molded EVA. Canvas styles feature a 100% canvas upper, cushioned insole, and rubber sole. Art Soles add a faux-leather toe cap.

Art Soles & Canvas Prints

What are Art Soles?

Art Soles is our premium line — high-top canvas sneakers made from original paintings by Aaron and Atlas, printed edge to edge.

Can I buy the painting as a print?

Yes! Many Art Soles designs are available as gallery-wrapped canvas prints in multiple sizes, right on the product page.

Giving Back & Ambassadors

How does the $5 giving work?

A share of $5 from every pair sold goes to our Teacher of the Month — a teacher nominated by their community and chosen by us. Support a teacher, and you support a whole classroom of kids. Learn more on the Teacher of the Month page.

How do I become an Ambassador?

Apply on our Atlas Ambassadors page. Once approved, you'll get a personal link and code and earn commission on every pair you help sell — no inventory required.

What is your return policy?

If something isn't right, reach out within 30 days and we'll make it right. Because items are made to order, we review returns case by case.

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